Frequently Asked Questions
What materials are used in your products?
We use premium, durable fabrics selected for comfort, breathability, and longevity. Specific material details are listed on each product page.
How long does shipping take?
We offer fast USA shipping with estimated delivery in 4–5 business days once your order is processed. Processing typically takes 1–3 business days after payment confirmation.
What is the FATAL-F return policy?
We offer a 14-day hassle-free return policy. Items must be unworn, unused, with tags attached, and in original packaging. Returns must be requested first via email.
Can I change or cancel my order after placing it?
Please contact us immediately atsupport@fatal-f.com. We process orders quickly, but we will try to accommodate your request if your order has not yet shipped.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), Apple Pay, Google Pay, and Shopify Pay. All payments are processed securely through Shopify Payments.
How can I contact customer service?
You can reach us at support@fatal-f.com for any questions about orders, returns, products, or general support. We typically respond within 24 hours.
How should I care for my FATAL-F items?
For best results, machine wash cold inside out and tumble dry low. Avoid bleach to preserve fabric quality and print details. Specific care instructions are included on the garment label.
